7-Eleven Expands Delivery Footprint Through Third-Party Providers
In addition to its proprietary 7NOW delivery app, 7‑Eleven, has joined with national delivery platforms Postmates and DoorDash, in addition to Google, to make convenient delivery from 7‑Eleven stores available to as many customers as possible. Texas customers also can use Favor Delivery.
As stay-at-home and shelter-in-place orders are extended, many Americans are confined to their homes and unable to run to the store for basic necessities or even a treat. 7‑Eleven wants to better serve those needs by expanding on-demand delivery providers, giving customers convenient access to hundreds of products. With this expansion, 7‑Eleven and delivery companies offer on-demand ordering in more than 90 percent of participating US 7‑Eleven stores. For added peace of mind, customers can request contactless delivery for their orders, and they will be left at the door.
“How convenience is defined is completely different today than it was just a month ago,” said Chris Tanco, 7‑Eleven Chief Operating Officer. “Our customers are now looking for more convenient shopping solutions at home. Every day, 7‑Eleven is working hard to come up with new ways to ensure that people can still get the products they need and want in the most convenient way for them.”
Milk, bread and eggs, pizza and a Slurpee drink, fresh sandwiches and some 7-Select chips, coffee and a pastry, cold medicine, grocery items and even energy shots – 7‑Eleven has what customers need when they’re hunkered down at home or working an essential job.
Postmates, DoorDash and Favor are all app-based platforms that can be downloaded from the App Store or Google Play. Shoppers can also access the delivery platforms by visiting their websites: postmates.com, doordash.com and favordelivery.com. Shoppers simply download or access their preferred delivery platform, search and select 7‑Eleven from the list of retailers, click on products to order and pay in the app. On DoorDash, 7‑Eleven can also be found in the Convenience tab at the top of the app. Deliveries will be sourced from the most convenient store and a nearby courier will fulfill the customer’s order. Customers can also now search “7‑Eleven near me” across Google Search, Google Maps and Google Assistant, to order from 7‑Eleven locations.
“7‑Eleven customers crave convenience and that’s what we’re here for, especially now when more customers are looking to get what they need without leaving their house,” Raghu Mahadevan, 7‑Eleven VP of Digital and Head of Delivery. “Expanding the marketplace beyond our stores has been a strategic goal, and these extraordinary times have accelerated our efforts to get the products our customers want and need to them as safely as possible.”