Walmart Canada unveils Urban SuperStore Format

On May 29, 2019 Walmart Canada unveiled its new Urban Supercentre Concept in Toronto, Ontario, to better address the evolving needs of its customers. The retailer chose its Toronto-Stockyards location to bring new ‘Fast Lane’ checkout technology to the store and fully integrate the My Walmart app to allow customers to scan their own products as they shop. Store associates work alongside state-of-the-art technology to help make shopping as easy and convenient as possible for customers. A second Supercentre Concept will launch in Thornhill next year and best practices will be used in future store renovations.

The My Walmart App allows customers to scan items and download digital coupons on the go and store-specific deals for additional savings. The store also offers free Wi-Fi and phone chargers. When My Walmart App users are ready to check out, they enter the ‘Fast Lane’, scan the barcode on their order, have the order charged to their credit card on file and show the receipt on their phone to the Fast Lane associate. Associates have received additional training to help customers use the Fast Lane smoothly.

The Stockyards Walmart, licensee partnerships include Freshii, the Party Shop, The UPS store, MINISO, Naoki Sushi and a newly renovated McDonald’s. These licensees reflect current and emerging trends and aim to make our customers’ lives easier while offering an enhanced shopping experience. The store also features a seating section where customers can eat meals, sit down with friends and family and check out a community board featuring local news, activities and events. The grocery section has been renamed Fresh Market and carries top quality fruits and vegetables, including organics as well as 100% Canadian beef, chicken, pork and seafood.

“With our new Urban Supercentre Concept, we’re continuing to position ourselves as a leader in store design and retail innovation,” said Lee Tappenden, president and CEO of Walmart Canada. “We’re introducing new partners, testing new and innovative technologies, integrating eCommerce with bricks-and-mortar and updating our assortment to improve the customer shopping experience and to appeal more to young families in urban markets,” Tappenden said.

With the new Urban Supercentre Concept, Walmart Canada is adding technology and convenience for customers, without compromising on the unbeatable low prices and quality Canadians expect from Walmart.“Our new concept is a symbol of what’s to come in retail and demonstrates our vision for helping Canadians save money and live better, now and in the future,” added Tappenden.