Amazon launches Key for Garage delivery service

On April 23, 2019 Amazon announced that its new Key for Garage service is available to customers. The service allows eligible Amazon Prime members to get deliveries in their garage using the Key Smart Garage Kit. Simply select “In-Garage delivery” at check out on Amazon.com to have packages delivered securely and conveniently in your garage. Additionally, customers can check the status of their garage door in the Key by Amazon app and remotely open or close it.

“We know it is important to keep innovating to make delivery as convenient as possible for customers, which is why we’re excited to now have Key for Garage available,” said Rohit Shrivastava, GM of Key by Amazon. “Today, we are thrilled to open Key by Amazon to millions of Prime members who can now have their Amazon packages delivered securely to their garages. With this new option, members can truly unlock the convenience of the Amazon experience,” Shrivastava said.

The service is made possible by integrating Key by Amazon with Chamberlain Group’s proprietary myQ-connected technology. If customers already have a myQ-connected garage door opener, all they need to do is link their Amazon and myQ accounts in the Key by Amazon app. Alternatively, customers can purchase one of two Key Smart Garage Kits—myQ Smart Garage Hub—which lets them add connectivity to existing garage door openers or a new myQ-connected Chamberlain or LiftMaster Wi-Fi garage door opener. They can also add Amazon Cloud Cam (Key Edition) to either kit to see their garage any time via the livestream or view clips of entries, including deliveries. Any customer in the US can use Key for Garage to manage access to their garage via the Key by Amazon app.

“A recent survey found 72 percent of Americans who live in a house or townhome take extra measures to ensure delivery acceptance of their packages, including staying home from work to wait for the package,” said Jeff Meredith, CGI President and Chief Operating Officer. “With Key by Amazon, homeowners no longer have to reorganize their life to receive packages. Key plus myQ smart garage access gives homeowners control over the package delivery process while offering a safe and convenient destination for unattended package delivery,” Meredith said.