Giant Eagle Partners with Instacart to Power Same-Day Delivery Chainwide September 11, 2023

Giant Eagle Partners with Instacart to Power Same-Day Delivery Chainwide

Instacart, the leading grocery technology company in North America and Giant Eagle, one of the nation’s leading multi-format food retailers, today announced a chainwide partnership to power same-day delivery in as fast as an hour from more than 200 grocery stores across Pennsylvania, Ohio, West Virginia, Indiana and Maryland. Giant Eagle will leverage Instacart’s technologies to provide customers access to its high-quality selection of fresh produce, meat, dairy, fresh baked goods, prepared foods and household goods and integrate its myPerks loyalty program into the Instacart App. The service is available to Instacart customers in central Ohio and Indianapolis immediately and will expand to all Giant Eagle and Market District stores in the future.

“Our partnership with Instacart makes ordering groceries from Giant Eagle more convenient than ever, whether customers choose to use our longstanding, company-led curbside pickup and delivery service or Instacart’s popular platform,” said Graham Watkins, Giant Eagle’s Executive Vice President, Chief Information and Supply Chain Officer. “We always want to think like those we aim to serve, and we recognize that many shoppers have come to rely on Instacart for their grocery needs. This partnership ensures that customers across all our markets have access to our stores regardless of how they choose to shop with us.”

Giant Eagle prioritizes its responsibility to continually provide customers with options that allow them to shop in the manner that makes the most sense for themselves and their families. Notable examples include the retailer’s weekly circular, which customers can access in either its printed form or digitally and Giant Eagle’s myPerks loyalty program, which awards perks that can be redeemed for meaningful discounts on either groceries or fuel. By offering online grocery ordering in two distinct ways, Giant Eagle customers can choose between having their groceries carefully selected by Giant Eagle’s expertly trained Team Members via the retailer’s proprietary service or the immediacy of having groceries delivered to their doorstep in as fast as an hour via Instacart.

Same-day delivery is available now on the Instacart App from more than 20 Giant Eagle and Market District supermarkets across central Ohio and Carmel, Indiana and will roll out to all Giant Eagle and Market District locations in the future. Additionally, plans are for Instacart customers in Ohio to be able to order alcohol online for delivery from participating Giant Eagle and Market District locations in the coming months.

“The customer demand for Giant Eagle same-day delivery was loud and clear to us, and we’re incredibly excited to welcome them to the Instacart App,” said Chris Rogers, Chief Business Officer at Instacart. “As the only marketplace to expand chainwide with Giant Eagle, we’re proud to help serve their customers in a new way. We look forward to deepening our partnership and launching even more services for Giant Eagle customers using Instacart’s technology.”

To begin shopping from Giant Eagle and Market District for same-day delivery via Instacart, customers can visit Instacart or select the Giant Eagle or Market District storefront on the Instacart App. For all orders, an Instacart shopper will pick and deliver the order within the customer’s chosen delivery time frame.

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