Ahold Delhaize announces accelerated growth and investment plan to drive more customer value

At its 2021 Investor Day, Ahold Delhaize today announces the next chapter of its Leading Together strategy, which outlines key plans and targets towards 2025. Powered by its great local brands, this growth and investment plan underpins Ahold Delhaize’s vision to deliver the leading local food shopping experience for customers, placing value and convenience at the heart of its strategy. In addition, the company announced its intention to significantly step-up investments in digital and automation, to explore a subsidiary-IPO for bol.com and increase focus and attention on accelerating its health and sustainability agenda.

Frans Muller, President & CEO of Ahold Delhaize, said, “Our Leading Together strategy has proven to be strong in recent years and is a great foundation as we head into the future. The Covid-19 pandemic put our people and our strategic choices to the test, and through it all we were able to always deliver for our customers, our communities and our associates in all the brands and support companies. I cannot stress enough how proud I am of our achievements. The pandemic has accelerated the pace of change in the retail industry. It has also changed consumer behavior permanently with people shopping more online, eating more at home and having a bigger interest in local and healthier food.”

Building on the Leading Together strategy, the company has identified four priorities to double down on between now and 2025:

Serve customers through deeper digital relationships across our omnichannel Customer Value Proposition (CVP)

Accelerate development of/investments in omnichannel capabilities and continue to be the best local operators

Lead the transformation into a healthy and sustainable food retail system

Leverage the portfolio to create the ultimate ecosystem for smarter local customer journeys

For more information, visit the company’s official press release.